I'm messaging here in the hopes there's changes on the way. EA really should make the processes of linking/unlinking accounts easy. I go into my EA Account and unlink this account and then tried again to sign in to the EA Account with my Game Pass and get hit with the same error. This Da***** dai account is what I had on xbox360 and have not used since 10+ years ago. An EA Account can only be linked to one Xbox account in its lifetime. Summarize your bug Yesterday, Xbox Game Pass added support for EA Play games on PC so I went through the process of signing into EA through the Game Pass and got this error: This is the error: Your accounts can’t be linked because the EA Account for was previously linked to the Xbox account for Da*****dai. When did this happen? (dd.mm.yy hh:mm) 18/3/20 Please describe Not able to link EA Account with xbox game pass Which client functionality are you experiencing this bug with? Other (Please Describe) And also the 2 applications working together.Įrror Report ID (learn how to create an Error Report ID in the sticky post) What do you expect to see? An option to link the EA / XBOX accounts together. What happens when the bug occurs? It gives an error on the XBOX application and EA Desktop doesn't do anything. Nothing in EA Desktop shows I am linked in XBOX. Steps: How can we find the bug ourselves? It shows in the XBOX Game Pass install screen on any EA game you try to install from there. How often does the bug occur? Every time (100%) I cannot get games installed because of this problem. I cannot uninstall the EA Desktop application from Windows 10 Add/Remove programs because it runs the uninstaller and then nothing happens. Summarize your bug Problem is that I log into the XBOX Game PASS PC application, then download the EA Desktop application and then I cannot link the XBOX and EA accounts because the window for the link option pops, and goes away. Which client functionality are you experiencing this bug with? Performance Error Report ID (learn how to create an Error Report ID in the sticky post) 0xa3e903e8
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